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[SOLUTION #4] Frink Collaboration Butler
A software solution that makes booking a Telepresence (TP) room easier than ever by connecting IBM Lotus Notes® with the Cisco TelePresence® Management Suite (TMS).
Tags: Frink  Human Factors  Tech Factors  collaboration  business relevance  usability  tele presence  video conference  CMR  API  Lotus Notes  Cisco TMS 
A software solution that makes booking a Telepresence (TP) room easier than ever by connecting IBM Lotus Notes® with the Cisco TelePresence® Management Suite (TMS).
Typical customer needs
You want to enable users to book a TP room through their IBM Lotus Notes calendar. With one click, they should be able to add TP and/or WebEx® to the meeting. Besides, you want that calendar entry to contain all necessary information to join the meeting.

Typical target group
You are an IT manager and are aware that TP systems are not used to their full potential because of usability issues when booking a meeting/room.
Product features
EASY BOOKING: when creating a meeting in Lotus Notes, click on the “add TP/WBX” and the TP room is added automatically

USEFUL CALENDAR ENTRIES: once the meeting is created, it will become an entry in your calendar including all necessary data for joining a TP/WBX meeting (physical room numbers, call in/back numbers…)

NON-INVASIVE SOLUTION: the solution is build on top of IBM Lotus Notes and Cisco TMS and does not interfere with neither of the servers (nor do they need to be shut down for integration of the solution)

FULL SUPPORT FOR EXISTING RELATIONS: Mailbox delegation (boss-admin) will remain the same

FULL SUPPORT FOR EXISTING SETUP: for notes room lists and bookings - no need to change room names neither in Notes nor on TMS

FULL SUPPORT: for both on premise TP meetings and CMR Hybrid meetings (WBX enabled TP)

PLATTFORM INDEPENDENT: the solution can be run on either Linux or Windows Server

MULTI LANGUAGE: capable
Client infrastructure requirements
- IBM Lotus Notes® 8 or higher
- Cisco TMS® 14 or higher
- TMS Booking API (covered by the new SMP Licenses as confirmed by the BU at Cisco)
- Linux or Windows Server for our integration middleware (very low specs, maybe 1 vCPU, 4 Gig RAM)

Implementation
- On premise
- depending on your infrastructure between 1 and 3 days
contact us for a quote!
SCREENSHOTS
One button and the TP/WebEx function is added automatically
The TP/WebEx function can be cancelled easily
The meeting is saved in the IBM Lotus Notes calendar
All necessary information to join the meeting is saved directly in the meeting entry and will change accordingly to preferences changed
for more information: http://butler.frink.at